University Mail Center


Grand Canyon University

Phoenix, AZ

Issues with your mailbox or mailbox key?
Please submit a work request using one the following methods:
1. Use the link below under the Contact Us section of this page.
2. Use the Facilities Request button in your Student Portal.
3. Scan the Facilities Request QR code on the informational poster at the back of your suite door.


Contact Us


Hours of Operation*
10:00 am – 5:00 pm
*Subject to change, check student app for most up to date hours.

602-639 – 7905
Submit a Mailbox / Key Issue:
Students Click Here
Addresses
University Mail Center | Building 44 NW Corner
GCU Mailing Address
3300 W. Camelback Road, Phoenix, AZ 85017

Mail Center FAQs


Is there anything I need to do prior to move-in?

Yes. You need to read and sign the GCU Mail Center Procedures and Policies in your Housing Portal. If the agreement is not signed, you will not be able to receive mail and packages at GCU.

How can I get my mailbox key?

Every student living on campus will be assigned a mailbox key.  Please stop by the Mail Center to pick up your mailbox key.  

Where is my mailbox located?

It is located in the courtyard of your dorm or behind your building.

How do I know when my package is ready for pickup?

You will be notified via your GCU email address when your package is ready for pick up.
Packages may not be picked up prior to being properly processed by the Mail Center.

What about perishable items?

You will be notified via email if you received a perishable item. It is your responsibility to pick up the item as soon as possible.

How long does the Mail Center hold packages?

The Mail Center will make at least three (3) attempts to contact you before a shipment is returned to the sender. It is your responsibility to pick up your package within 30 days after it is processed by the Mail Center.